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Single point of contact for day-to-day operations
saves our customers' time and reduces risk of
miscommunication. All accounts have a dedicated
Customer Service Representative (CSR) assigned to
them. Each CSR is fully backed up by a 2nd CSR and the
Customer Service Manager.
".. other suppliers say they have one point of contact, ASL truly operates this way. By structuring your company
the way you do you actually make things easier for us,
in-effect you become an extension of our business, just as
if we were working with a department within our own
company."
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Although day-to-day operations is focused through the
dedicated CSR, our customers have the ability to work with
any of ASL's logistic professionals when they need or
desire to!
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