Comfort Factor

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  • Single point of contact for day-to-day operations saves our customers' time and reduces risk of miscommunication. All accounts have a dedicated Customer Service Representative (CSR) assigned to them. Each CSR is fully backed up by a 2nd CSR and the Customer Service Manager.
    ".. other suppliers say they have one point of contact, ASL truly operates this way. By structuring your company the way you do you actually make things easier for us, in-effect you become an extension of our business, just as if we were working with a department within our own company."
  • Although day-to-day operations is focused through the dedicated CSR, our customers have the ability to work with any of ASL's logistic professionals when they need or desire to!
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